ad:tech teams up with digital advertising specialists iCubeswire to bring you Chatbot Survey - an exclusive guide to customer’s perception of chatbots.
Chatbots are one of the most searched topics on the internet. Taking cue from this fact, we created a survey that revolved around the user’s perception of a chatbot. We were intrigued to extract data that was generated upon the user-chatbot liaison. The survey comprised of twelve questions with multiple answers to choose from and the results are peculiar yet conventional.
Download the report to uncover answers to:
- Most important aspect of customer service
- How customers prefer to interact with customer service
- How useful do they find chat bots
- What services do they prefer to interact with chat bots for
To access the white paper, complete the form and press "submit".