Executive Director & Head of Marketing, Growth, CX & Analytics DBS BANK
Akash Deep Batra is the Executive Director and Head of Marketing, Growth, Customer Experience and Analytics at DBS Bank. Akash leads a team of over 70 functional experts to drive marketing, consumer acquisition through digital and physical channels, portfolio growth through digital campaigns, consumer research & insights, consumer experience (including UI/UX), business analytics, and cognitive banking across the DBS India consumer banking business and brands.
Before DBS, Akash was Head of Brand Communication, Corporate Brand and Digital at Nestlé India. In his 7-year-long stint at Nestle, he was also the head of digital and eCommerce for the Asia Pacific Region. Akash has also worked at Infosys for over 9 years in various roles in business consulting, product management, and technology management functions.
Recognized as one of the Top 50 Marketers in 2021 by the BusinessWorld Magazine, Akash is a frequent speaker at various industry conferences and universities across the world and a commentator on trends & innovations in marketing & technology.
He is an engineer from Kurukshetra University and a management graduate from the Indian Institute of Management, Bangalore (IIMB).