Abhishek Gupta is currently the Chief Marketing and Customer Experience Officer of Edelweiss Tokio Life Insurance. As the chief brand champion, Abhishek manages the reputation of the company by promoting its diverse and innovative range of product offerings and services. Leveraging the power of storytelling and creativity, Abhishek aspires to deliver inclusive and strategic communications that can make the brand stand out as a new-age life insurer. Helming a team of ambitious and creative minds, Abhishek has been harnessing the company’s product innovations and superior customer experience to set advertising benchmarks in the industry. He also leads the Customer Experience strategies for the company and strives to build a differentiated brand experience that can foster customer trust and advocacy.
Abhishek has been with the Edelweiss Group for 8 + years. With experience spanning 24 years, he has worked with brands across several sectors over the years – The Mobile Store, Walmart India (Bharti Retail), Spencer Retail, ICICI Bank and Shopper’s Stop.
An engineer with a post-graduation degree in marketing, Abhishek has been recognized as one of the ‘25 Most Outstanding Marketing Professional of India at World Brand Congress 2014’, ‘Most Influential Marketing Leaders 2017’, and ‘Global Marketing Leaders 2019’ at World Marketing Congress, ‘CMO Transformation Award’ at the Pitch CMO Awards 2023 and ‘Financial Express Visionary Leader Recognition’ at Modern BFSI Summit 2023. He regularly speaks at international and national conferences and serves as Guest Faculty at reputed management institutes in India.
